Adam Boalt, call centers & business tips

In this “3-minute Documentary” at Mashable Social Media Day 2015, Ville Ailio has a word with serial entrepreneur Adam Boalt, founder of digital marketing agency BOALT, as well as LiveAnswer, Inc. Launched in March of 2014, LiveAnswer technology is revolutionizing the call center model for businesses such as Uber, the Game Show Network, Dome 9 and the Hearst Corporation, as well as for small businesses.

Adam’s earlier venture was voted #1 by the Wall Street Journal and became one of the largest 24 hour passport expeditors in the world. He successfully exited the business in 2012 to a private equity group.

Over the course of his career, Adam has raised multiple rounds of financing for other startups he co-founded and is a regular speaker in various topics ranging from Government 2.0 to Entrepreneurship. He was invited to speak at the World Bank with Tim O’Reilly after winning 1st prize in a government innovation contest coordinated by President Obama’s former CIO, Vivek Kundra. He has also been featured in several publications including Entrepreneur, Forbes, INC and ZDNet for his accomplishments.

Music credits: AnantaSound – Alone in Kyoto.

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